How can we help?
Questions about an article, a voice or your data? Email us.
Contact Reostack Technologies at:
support@readastic.comInclude your device model, operating system version, Readastic version, what you tried and what happened. A screenshot can help. Never include API keys, passwords or sensitive article content.
Common questions
Can I listen without an internet connection?
Yes. The iPhone app includes Phonon 40M and the Spencer voice. You can narrate articles already saved on your device offline. Saving articles from the web and refreshing followed blogs require a connection.
Audio generation stopped.
Check available storage, then use the narration controls in the app to retry or resume. If it keeps failing, send us the visible message and your app version.
Does Archive delete my article?
No. Archived articles stay in Archive until you restore or explicitly delete them.
What happened to cloud narration?
Readastic 1.0.12 and later narrate every article on your device and delete any provider API keys that earlier versions saved. If you used cloud narration, revoke those keys in your provider account and check it for charges.
How do I manage notifications?
Readastic Settings contains the announcements control. Reminders and followed-blog alerts are set where you create them. System notification permission is managed in your device’s settings. Usage and diagnostics is on by default after saved Terms and Privacy Policy acceptance during onboarding. Turn it off in Settings → App → Usage and diagnostics; see the privacy policy for details.
How do I request help with my data?
Email support@readastic.com with your request. Reostack does not hold your local library. You can delete local articles in the app and remove any saved backup copies separately.
About Readastic
Readastic is operated by Reostack Technologies, Nigeria. Read our privacy policy and terms of use. Readastic is free to download on the App Store.
