How can we help?

Questions about an article, a voice or your data? We’re here to help.

Contact Reostack Technologies at:

Include your device model, iOS version, Readastic version, what you tried and what happened. A screenshot can help. Never include API keys, passwords or sensitive article content.

Common questions

Can I listen without an internet connection?

Yes, with a downloaded local model and an article already saved on your device. Article imports, model downloads and cloud narration require a connection.

A model download or audio generation stopped.

Check your connection and available storage, then use the download or preparation controls in the app to retry or resume. If it keeps failing, send us the visible message and your app version.

Does Archive delete my article?

No. Archived articles stay in Archive until you restore or explicitly delete them.

Why did a cloud provider charge me?

Optional cloud voices use your provider account and API key. The provider sets the price. Readastic distinguishes reported usage from estimates; your provider’s billing record is authoritative.

How do I manage notifications or analytics?

Readastic Settings contains controls for announcements, audio-ready alerts, usage analytics and crash reporting. System notification permission is managed in your device’s settings. Read the privacy policy for details.

How do I request help with my data?

Email support@readastic.com with your request. Reostack does not hold your local library. You can delete local articles in the app and remove any saved backup copies separately.

About Readastic

Readastic is operated by Reostack Technologies, Nigeria. Read our privacy policy and terms of use. The first public iPhone release is in preparation.